In the discussion post for Change, I talked about my switch from working in retail to higher ed, which is the change that set me on a path to a career. I would like to elaborate on that here.
I was an English major in college and just assumed I
would work in publishing when I graduated. I didn’t understand the job market
or what networking was at the time, and was woefully unprepared for the professional world when I graduated, so needless to say, I didn’t get a
publishing job.
After a number of miserable, low-paying temp jobs, I discovered
that I could make decent money working for a retail makeup company - MAC Cosmetics. Initially, it was really fun, quirky, and creative. I had a background in art, so I enjoyed the artistic aspect of it. I got into the company while it was still young and in demand, and the vibe was really alternative and artsy. At the time there was only one store location in the Boston area and it was in a rich suburb outside of the city. Otherwise there were a few counter locations in various department stores like Macy's, Bloomingdale's, and Nordstrom. Working at the store felt pretty special. Because we were the only store near Boston, people came from all over New England to shop there. We had our drag queen regulars that came in to spend their paychecks once a month, which was always a fun break from the rich soccer moms that were our daily clientele. We also got all the local media, celebrities, and working makeup artists who needed access to high quality makeup for film and TV and didn't want to go all the way to New York to get it (this was before you could buy everything on the internet, y'all). We also got a lot of attention from the MAC corporate office so a ton of amazing makeup artists worked there and there were always Senior MAC artists from NYC coming through to offer workshops and special in-store demos for our clients. I was a novice, completely self taught, but working in this thriving environment with these incredible artists, I was able to learn a ton and fast. I absolutely loved it. Ruth Pointer of the Pointer Sisters was a regular. I got to do Alicia Keys' makeup for a Kiss 108 music festival. I got to make up models for various runway shows in the city. I also got flown down to Atlanta to do wedding makeup for a woman who randomly came into the store to try false lashes, and who I was lucky enough to wait on. It was a wild and very fun time in my life.
Of course, I was only part-time at the store, because the full-time positions were highly coveted and people held onto them forever. If a spot did open up, it was usually filled by seniority (which I did not have). So, to supplement my makeup job, I also worked as a counter girl for a couple hair salons...an exercise in survival - that is, working with catty, gossipy, back-stabbing humans. Oh I learned so many things in the beauty industry!
MAC grew quickly in the early 2000's and before I knew it there were new counter locations popping up all over New England and they opened a second store in a suburban mall north of Boston. I was starting to crave more challenges and hoping for a full time position, so when an assistant manager position opened up at the new store, I jumped at it. This change was more difficult than I anticipated. I went from the comfort of our fun store at a low key mall, to the insanity of a high-traffic mall and a brand new store. It was certainly challenging, but not entirely in a good way. I learned a lot about managing staff (especially unmotivated staff), but it quickly turned into the retail grind. The realities and drudgery of working long hours, nights, weekends, and holidays, the insanity of working in a high volume mall (especially during holidays), and the pressure to meet numbers to boost the bottom line, sucked the fun right out of it. I still have nightmares about that mall at christmas time. I can't even drive by it without having a panic attack! (truth)
So, without boring you with my long sordid history with MAC, let's just say that I worked for MAC in a
variety of capacities, in different locations, for many years. At some point, I
hit a wall and was bored and fed up with retail and the service industry in
general. I couldn’t match another foundation or find the perfect lipstick for anyone else.
I was done. I wanted to use my liberal arts education and was itching for more
intellectual pursuits.
Breaking into a new field after working in retail
was daunting. I didn't know where exactly to begin. The world was so big. I knew I wanted to do something meaningful, so I looked at non-profits, rather than corporate, but the field was broad and I had to figure out how my skills related to the posted jobs. This was my first foray into the art of resume writing
(read as manipulating) – demonstrating how the skill set from your totally unrelated
job, matches the skill set of your desired job - a skill I have refined over the years and have taught to hundreds of college students.
I was not having much luck on my own, and needed to make some money, so I added my name to the roster for a local temp agency. I was very specific about the types of jobs I would take. Luckily they
were good at their job and found me a decent placement at a local college. Thus begins my illustrious career (JK) in Higher Education.
Stay tuned...